The nonprofit I work for has been a customer of Edge for over two years, and we've been exceedingly happy with their service. They are super responsive when we have any questions or issues with our machines, and always have a service tech onsite when needed by the next business day. Everyone I have dealt with at Edge is friendly, knowledgeable and professional. I would recommend them without hesitation!
Really enjoy my partnership with Edge. They've been wonderful for my business (before and during "COVID world"). My rep, Tommy Linda, is the best....very professional and consistent. I highly recommend Edge for business needs!
We have been satisfied partners with Edge Business Systems for more than 3 years. First, we leased our copiers from them. Then, we leased our desk printers from them. Just last year, we added a postage meter to our Edge relationship. Edge's professionalism, flexibility, responsiveness, and top-notch personal customer service are all reasons that we have continued to add more and more Edge products to our office. We rarely have issues with our Edge equipment, but when we do, they are quickly on site to resolve the problem. On top of that, every employee with whom we have come in contact (from salesperson to technician to billing agent) has consistently been very capable and friendly.
We would, without hesitation, highly recommend Edge Business Systems to anyone in the market for office technology!
My law office has used printers from Edge Business Systems for 3 years, and we recently moved to a new office and renewed our contract. I am so impressed with their service. Not only the printers are great, but their team is also fantastic. Everyone is friendly and ready to help. I am especially impressed by the technician Tolea, who came to install the new printer. When he saw me trying to move the furniture by myself, Tolea offered to help me. Tolea also patiently configured the machine to fulfill all of my requests. This kind of service is too great to be true! I would like to give a big thumb up to Tolea and the Edge team!
We have been using Edge Business systems for several years now, and they have been a great partner to the business. Their response time to our service issues has really made a big difference in keeping us up and running. For us, response time is critical and Edge has done a great job.
EDGE has been amazing! Vidya and Colton have been so helpful. I had a couple of technical issues with my systems in my office and they were quick and efficient in getting everything up and running! If you are looking for office equipment, look no further!
Kevin is awesome. Our documents are so much better with these machines.
i can not be more satisfied with EDGE. from start to finish, Colton took thorough care of our needs with the upmost customer service. we will be back.
Edit: 2 years later and I still have nothing but good to say about EDGE. Great customer service, quick response times, and great product. They're all around a great company that knows the importance of our production and business needs. Thank you!!
Edge is an awesome company. I couldn't imagine life at work without you guys in it. Very friendly and knowledgeable technicians, and the same for the front office staff. When I place service/maintenance calls, there is always a prompt response. When I say prompt, I mean prompt. They seem to really care about our business and that is rare nowadays. I get updates as to when a tech will be coming and most of the time a phone call from the actual tech. I don't know how they do it, but their formula for success is working. I will definitely recommend Edge to other companies! Keep doing what you do! You are appreciated!
Boyd was so patient with us while we made the decision to get rid of our old dinosaur machine and purchase a new copier/scanner/printer. He was extremely helpful every step of the way. And on install day, everyone was professional, helpful and went out of their way to get us set up to minimize any issues and make our transition smooth. Would HIGHLY recommend.