Our printer went out earlier in the week and Tommy Linda went above and behind to expediate the installation of our new printer (which works wonderfully). He also assisted us with getting a technician to immediately set up an employee's computer to be able to printer that was accidently left off the original installation order. He made sure we could all work efficiently! I would highly recommend Tommy Linda and Edge.
Kevin is awesome. Our documents are so much better with these machines.
Edit: 2 years later and I still have nothing but good to say about EDGE. Great customer service, quick response times, and great product. They're all around a great company that knows the importance of our production and business needs. Thank you!!
Edge is an awesome company. I couldn't imagine life at work without you guys in it. Very friendly and knowledgeable technicians, and the same for the front office staff. When I place service/maintenance calls, there is always a prompt response. When I say prompt, I mean prompt. They seem to really care about our business and that is rare nowadays. I get updates as to when a tech will be coming and most of the time a phone call from the actual tech. I don't know how they do it, but their formula for success is working. I will definitely recommend Edge to other companies! Keep doing what you do! You are appreciated!
i can not be more satisfied with EDGE. from start to finish, Colton took thorough care of our needs with the upmost customer service. we will be back.
Boyd was so patient with us while we made the decision to get rid of our old dinosaur machine and purchase a new copier/scanner/printer. He was extremely helpful every step of the way. And on install day, everyone was professional, helpful and went out of their way to get us set up to minimize any issues and make our transition smooth. Would HIGHLY recommend.
Rich and the team at EDGE are always supportive of our business needs. We have been with EDGE for many years now and are thankful to work with such a great company!
We have several bundle services with Edge, printers and postage machines and we have not regretted for one moment for establishing this partnership. Edge service technicians such as Tolea and Demon provide a high level of professionalism and customer service that truly sets this company a part from others.
We have had a fantastic experience working with Edge Business Systems, especially with our account manager Tommy Linda. He has done an outstanding job fulfilling all of our printer and copier needs and providing a big cost savings and upgraded technology from the our old equipment with SOS. I highly recommend!
From the time that Pat, our sales rep, walked through the door I could see the EDGE difference. Everyone was so professional and thorough. The delivery and installation team, Demon and Harrison, were amazing! The transition from our old machine to our new Xerox could not have more smoothly. I would recommend EDGE Business Systems for all of your printer needs!
We have worked with EDGE for many years now and always appreciate their responsive, high-touch approach to customer service, their technical expertise and professionalism and, most importantly - as someone who pays the bills for my company - their 100% honesty in billing. I've seen plenty of printer/copier providers "pad" their billing over my career, but I can safely say EDGE has true integrity where many of their competitors do not. We are grateful to have business partners like EDGE that reflect our own standards of "doing business the right way" and highly recommend them.