What to Ask a Managed Print Provider

questions

A good managed print provider can mean the difference between amazing, efficient, powerful solutions and "barely there" solutions. But how can you tell a good provider from a not-so-good one? Here are a few questions to help get you started!

Starting a Partnership

When it comes to managed print services, you want a long-term relationship--not something that comes and goes, or something your business outgrows after just a few years. Every solution, service, and new piece of tech has to be strong and flexible enough to change right alongside you. That's why it's so important to find a good managed print provider. Remember, you want to see each provider as a potential partner for your company, and the best way to do that is to put a lot of effort into the first few days. If the beginning of a print partnership is rocky, then the chances are high that the rest won't be much better.

So, where do you start? Simple: ask each potential provider these big questions!

#1: "What do you do?"

You may already know the answer to this question, but you want to hear it from the provider. They should tell you all about print analyses, cost control, workflow improvements, fleet streamlining, and more. If they can't even get through this simple question, however, they're not the right match for you.

#2: "What are your priorities?"

Details will differ, but you want a provider who focuses on security. You also want them to be confident and capable when it comes to cutting costs, managing budgets, and showing you where your money is going (and why).

#3: "How will you get to know us?"

If the provider has no interest in getting to know your business inside and out, they won't be able to provide high-quality, managed print services. Make sure they're as interested in you as you are in them.

Want to see what a managed print provider could do for you? Contact us today to find out more!